Now that we are back in Scotland, we must write to thank you very much for organising such an excellent tour of Ecuador. You certainly have a very special - unique - country, and your planning plus, (...)
our brilliant guide, Daniel, gave us the best holiday of our lifetime! We are now trying to persuade all our friends to go to Ecuador!
Grateful thanks and best wishes
Marian and Colin
15 day land based tour and Darwin cruise
We had an excellent trip, it all went very smoothly. The boat (Archipel I) and crew were all very good. Thank you for being quick to respond to our initial inquiry and all our emails, and for (...)
Andrew and I just returned from our week in Galapagos; it went perfectly and I wanted to thank you for your excellent job.
All the best
United States of America
Ocean Spray Reviews
We wanted to write to you to tell you how pleased we are with the excellent service you provided: punctual drivers, the delightful La Casona de la Ronda and the best part, the Galaxy Cruise. The (...)
staffof the Galaxy were truly professional. They worked so hard to please and many had a great sense of humor. We had two guides, Maria and Rafael, who were both knowledgable and excellent guides. Everyone involved ensured that guests' needs were met and that we had a truly enjoyable experience.
Thank you very much.
Jaime and Michel Lachiver
This is to say THANK YOU to your wonderful agent, Vladimir. He did a great job with my case. Unfortunately, I have to deal with some complications due to my flight cancellation and later - with (...)
my Travel Guard insurance, and Vladi was of enormous help. Please commend him on great services he provides, he deserves a praise! (and a raise :-))
I travel a lot and not always your agent gives you his personal cell phone number and tells you to call him if ANYTHING is needed. I needed to contact him late night, and I had to call him several times while I was stranded in Guayaquil and he helped me. Afterwards, he sent me all copies of my payments, etc.
I am very grateful for his service and think it's important you hear it from me.
Thank you for your email. We really enjoyed the trip. The MV Santa Cruz was beautiful as was La Selva. La Selva was a highlight of our trip.
Things we really liked:
Palace hotel- large, (...)
comfortable rooms, a good location and tasty breakfast.
MV Santa Cruz- we were grouped with excellent people. The rooms were lovely.
La Selva- our guide Diana was warm & patient. We highly recommend others pay extra for a private guide.
La Selva- the chef was wonderful. He took extra care to make sure my mom was given food that met her dietary needs, and it wasn't dry (like some of the food on the MV Santa Cruz) it was all delicious and beautifully prepared and we can't say enough good things about him.
All in all it was a wonderful trip, and thank you for your help putting it together,
Santa Cruz + La Selva
The Santa Cruz was excellent by the way. It was large enough that there were a good variety of people, and so the girls did meet some kids their age which they really appreciated.
But, not really an (...)
issue with excursions each day, as they have so many Zodiacs, we were on and off very fast.
The staff was excellent, the food, the room, everything was better than I had imagined. In particular our guide, Eddison, was a star. I think we got lucky with him.
Sol y Mar is a great hotel too, and better than Finch Bay would have been. It's nice to be able to walk out and choose any restaurant for dinner. The kid enjoy the pool and hot tub also.
Last night we ate at Hotel Silberstein, which was very beautiful also, but I could see we would not fit in there so well as there was not a child in sight.
Looking forward to the Amazon! You know how it is here, after a week of stepping over Sea Lions and Iguanas, you become a little pass about them, just as you have seen so many.
A trip into the rainforest with eyes peeled for monkeys and otters will be just the thing.
Thanks for your follow up email. The cruise and the land activities were wonderful. We truly enjoyed our stay in the Galapagos and look forward to future vacations in the region. As far as any (...)
recommendations, I don't have any.However, if I can think of any, I'll provide some suggestions. I appreciate your diligence in making our vacation enjoyable.
I would just let you know that we had a wonderful trip to Galapagos.
Everything worked really well.
Thank you very much for your help and assistance.
Aida Maria Reviews
Our trip was great. Pick ups were on time and hotels in Ecuador and Peru were excellent. Our guides were knowledgeable and entertaining. Our trips to Galapagos and Peru were also excellent.
Just a short note regarding our recent trip. We enjoyed the Galapagos and the cruse -- the Legend was plenty satisfactory. I did quite a bit of snorkeling.
We would recommend it with the (...)
reservation that the Galapagos cruise is not for everyone -- we saw people with mobility problems that had serious difficulty getting in and out of the Zodiacs.
We would recommend your company!
Peru was great especially being we had PERFECT weather for the top sites.
Transfers: Airport transfers were great. Drivers were prompt and helpful. No issues at all.
Hotel: We loved Vieja Cuba. Nice Boutique hotel. Breakfasts were (...)
excellent and the hotel is within walking distance of good restaurants at Plaza Foch. The extra day in Quito was a good choice. It gave us a day to see the city on our own.
Cruise: We loved it. Estrella Del Mar is a great boat. Good food and the activities were excellent.
Flights: The only real negative was the flight. They moved our flight to Baltra back from 7:30 to 10:30. We didn't get on the boat until almost 2 so we held up the boat and they had to cut off one of the Friday PM stops.
We also liked having an extra day at the end in Pueta Ayora. It gave us some down time and a chance to see more of the island.
All in all we had a wonderful time.
Estrella de mar + Vieja Cuba
Thank you Maria - everything in Ecuador was wonderful - Galapagos was amazing and made very easy for us with everything running like clockwork and someone always there to meet and greet and make sure everything (...)
was as planned.
Peru was fantastic too - wonderful accommodation - comfortable, central location, good breakfasts and helpful staff. All the activities in Peru were very well organized and again, ran like clockwork - pickups, guides, drivers, other transport nd the meals supplied were all excellent.
Thanks again Maria - you did a marvelous job and we will recommend you to any one we know coming your way.
Nice to hear from you. Our trip was terrific! We really enjoyed ourselves. The service that you provided us was great and excluding the one minor time issue with the Emetebe, everything (...)
exceeded our expectations. Particularly the recommendation to take Santa Cruz ship - it was perfect for our needs and was a very professional operation. Of course, we would have like to stay at Le Parc hotel for our last night but it was an unforeseen circumstance and they went above and beyond to accommodate us for the inconvenience.
We will definitely be back to Ecuador and next time will bring our son! I will contact you again for our future travel needs.
Hello Maria - We had a wonderful trip and were very happy with the overall experiences, both at La Selva and on the Ocean Spray. The service was great at both places, everyone was very nice and helpful and we (...)
really got a lot out of it. The Ocean Spray in particular was fantastic and I will certainly refer friends.
In terms of advice for future travelers or feedback, there are a couple of things I would recommend.
First, I would tell people that they should visit a travel health clinic for malaria medicine, yellow fever shots, and other vaccinations before visiting the jungle.
Otherwise, I would tell people to expect to have the best trip of a lifetime. It was really that good!!
Thank you again for your help with our booking of the Beluga. It was a fabulous boat and we had a happy, memorable holiday. Our guide was Juan Tapia and he was excellent.
It was quite a treat to (...)
be put up in the Marriot Hotel. It was very comfortable.
The representative who came with the driver to pick us up from Su Merced was charming and helpful.
Thank you for a vacation of a lifetime. I hope you don't mind, but I provided your name and agency to a friend of mine who is considering a Galapagos trip for him and his wife in early 2014.
You did the best job ever arranging dorothy's and my trip to the galapagos. all went off with out a hitch. i am giving your information to several people i know in santa fe who are thinking (...)
about going to the galapagos. as for my trip i was the adventure of a lifetime. i loved everything about our trip. it was transformative in so many ways. the galapagos were just fantastic and quito was wonderful. the cormorant was an amazing boat and every one was so wonderful in our group. i also loved the “casona de la ronda. “ it was a perfect place to stay in quito. i love your beautiful country and its people. please tell your boss that you deserve a raise for being the best travel agent i have ever worked with. i wish you all the best and again thank you for all of your help.